Welcome to Your Unmutedco Teams Meeting

This guide will help you join and participate in Microsoft Teams meetings hosted by Unmutedco. Whether you’re a client, vendor, partner, or guest, we want to ensure you have a smooth and productive meeting experience.

Before You Join

System Requirements

Supported Devices:

• Windows 10 or later, macOS 10.12 or later
• iOS 12.0 or later, Android 6.0 or later
• Modern web browsers (Chrome, Edge, Safari, Firefox)

Recommended Setup:

• Stable internet connection (minimum 1.2 Mbps up/down)
• Headset or headphones for better audio quality
• Webcam for video participation
• Quiet environment with good lighting

No Teams Account Required

You can join Unmutedco Teams meetings without a Microsoft Teams account. Simply use the meeting link provided in your invitation.

How to Join Your Meeting

Method 1: Desktop Application (Recommended)

1. Click the meeting link in your calendar invitation
2. Choose “Download the Windows app” or “Download the Mac app”
3. Install Teams if prompted (one-time setup)
4. Click “Join Microsoft Teams Meeting” again
5. Enter your name when prompted
6. Choose your audio and video settings
7. Click “Join now”

Method 2: Web Browser (No Download)

1. Click the meeting link in your invitation
2. Select “Join on the web instead”
3. Choose your preferred browser when prompted
4. Enter your name for the meeting
5. Allow microphone and camera access if prompted
6. Adjust your audio and video preferences
7. Click “Join now”

Method 3: Phone Dial-In

If internet connectivity is poor, you can dial in:

1. Find the phone number in your meeting invitation
2. Dial the conference number
3. Enter the Conference ID when prompted
4. Follow the audio prompts

Meeting Features & Controls

Basic Controls

Microphone: Click to mute/unmute (Ctrl+Shift+M)
Camera: Click to turn video on/off (Ctrl+Shift+O)
Share Screen: Click to share your desktop or specific applications
Chat: Click to send text messages to all participants
Leave: Click to exit the meeting

Advanced Features

Raise Hand: Signal that you want to speak
Record: Only available to Unmutedco hosts (you’ll be notified)
Breakout Rooms: Join smaller group discussions when invited
Reactions: Send quick emoji responses during presentations

Audio & Video Troubleshooting

Common Audio Issues

Can’t Hear Others:

• Check your speakers or headphones
• Increase your device volume
• Try switching to phone dial-in

Others Can’t Hear You:

• Check microphone permissions in your browser
• Ensure microphone isn’t muted in Teams
• Try using a different microphone or headset

Common Video Issues

Can’t See Video:

• Check camera permissions in your browser
• Ensure camera isn’t being used by another application
• Try refreshing the browser or restarting the Teams app

Poor Video Quality:

• Check your internet connection speed
• Close other bandwidth-intensive applications
• Turn off video to preserve audio quality if needed

Meeting Etiquette & Best Practices

Professional Participation

Before the Meeting:

• Test your audio and video setup
• Find a quiet, well-lit location
• Have necessary documents ready
• Review the meeting agenda if provided

During the Meeting:

• Join on time or slightly early
• Mute yourself when not speaking
• Use professional backgrounds or blur your background
• Announce yourself before speaking in large groups
• Use the chat for questions if the presenter is speaking

Screen Sharing Guidelines:

• Close unnecessary applications before sharing
• Share only the specific application or window needed
• Avoid sharing personal information or confidential data
• Test screen sharing before important presentations

Privacy & Security Information

Recording Notice

Unmutedco may record meetings for business purposes. You will receive clear notification before recording begins, including:

• Visual recording indicator in the meeting
• Audio announcement that recording has started
• Notification banner in the Teams interface

Your Rights:

• You may decline to participate in recorded meetings
• You can request a non-recorded alternative if needed
• You may leave the meeting if you don’t consent to recording

Data Privacy

• Meeting data is handled according to Unmutedco’s privacy policy
• Only authorized personnel have access to meeting recordings
• Recordings are automatically deleted after 90 days unless required for compliance

Security Protocols

Authorized AI Services Only: Unmutedco meetings may include these approved AI tools:

• Microsoft Copilot (native Teams feature)
• Fyxer AI (authorized transcription service)
• FannieLou.AI (Unmutedco proprietary AI assistant)

Prohibited Actions:

• Do not add unauthorized recording or transcription bots
• Do not share meeting links with unauthorized participants
• Do not record the meeting using external tools without permission

Accessibility Features

For Hearing Impairments

• Live Captions: Available for real-time transcription
• Chat Features: Communicate via text during meetings
• Screen Reader Support: Compatible with NVDA, JAWS, and VoiceOver

For Visual Impairments

• Keyboard Navigation: Full meeting controls via keyboard shortcuts
• High Contrast Mode: Available in Teams settings
• Screen Reader Announcements: Audio cues for meeting events

For Mobility Impairments

• Voice Commands: Control meetings using speech recognition
• Switch Navigation: Support for assistive input devices
• Customizable Interface: Adjust button sizes and layouts

Technical Support

During the Meeting

If you experience technical issues during a live meeting:

1. Use the chat feature to notify the Unmutedco host
2. Try refreshing your browser or restarting the Teams app
3. Switch to phone dial-in if internet connectivity is poor
4. Contact our support hotline at (646) 440-4777

Before or After Meetings

Unmutedco Support:

• General Support: (646) 440-4777
• Email Support: support@unmutedco.com
• Support Portal: https://workbench.unmutedco.com
• Brand Support Info: https://unmutedco.com/brandsupport

Microsoft Teams Support:

• Microsoft Support: https://support.microsoft.com/teams
• Teams Help Center: Available within the Teams application
• Community Forums: https://techcommunity.microsoft.com/teams

Frequently Asked Questions

Q: Do I need a Microsoft Teams account to join?

A: No, you can join as a guest using just the meeting link.

Q: Can I join from my mobile device?

A: Yes, download the Microsoft Teams mobile app or join via your mobile browser.

Q: What if I’m having connection issues?

A: Try the phone dial-in option using the numbers provided in your meeting invitation.

Q: Can I share my screen during the meeting?

A: Yes, if the meeting host has enabled screen sharing for participants.

Q: Will the meeting be recorded?

A: Only if explicitly announced by the Unmutedco host. You’ll receive clear notification before recording begins.

Q: What should I do if unauthorized software tries to join?

A: Notify the Unmutedco host immediately via chat or verbally.

Q: Can I get a copy of the meeting recording?

A: Contact your Unmutedco representative to request access to meeting recordings, subject to privacy and confidentiality agreements.

Additional Resources

Meeting Preparation

• Teams Meeting Test: https://aka.ms/TestTeamsJoin
• Internet Speed Test: https://speedtest.net
• Audio/Video Setup Guide: Available in Teams settings

Unmutedco Resources

• Privacy Policy: https://unmutedco.com/privacy
• Brand Information: https://unmutedco.com/brandsupport
• General Support: https://workbench.unmutedco.com

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Last Updated: July 18, 2025